Privacy policy

Information we collect

We may collect information you provide directly, such as your name, email address, account details, billing details, and any information you send when contacting support or creating an account.

We may also collect limited technical and usage information, such as browser type, device information, IP address, and activity needed to keep the service secure, reliable, and easier to improve.

How we use information

We use personal information to operate Therkeep, keep accounts secure, respond to support requests, and improve the service.

• Create and manage accounts
• Provide product features and customer support
• Process billing where applicable
• Send essential service and security messages
• Understand reliability, usage, and product issues

How information may be shared

We do not sell personal information. We may share information with service providers who help us run the service, when required by law, or when needed to protect Therkeep, our users, or the public.

Data retention and security

We keep information only for as long as needed to provide the service, meet legal requirements, and resolve disputes. We use reasonable technical and organizational safeguards to protect personal information.

Your choices

You can contact us to request access, correction, or deletion of personal information, subject to legal and operational requirements. Depending on where you live, you may also have additional privacy rights.