Data processing information

Purpose of this page

This page gives a simple overview of how Therkeep handles customer data while providing the service. It is intended as a practical summary for people evaluating Therkeep for client work.

Roles and responsibilities

When you use Therkeep for your practice, you remain responsible for the information you decide to collect, store, and manage in the product. Therkeep acts as a service provider that processes data on your behalf in order to operate the platform.

• You decide what information is entered into the system
• You control who has access to your workspace
• Therkeep processes data only as needed to provide the service

Security approach

Therkeep is designed with practical safeguards intended to protect sensitive information and reduce unnecessary access to customer data.

• Access controls and account-level protections
• Separation between private workspace areas and client-facing areas
• Technical measures to support confidentiality, integrity, and availability

Subprocessors and service providers

Like most modern software services, Therkeep may rely on trusted infrastructure and service providers to host, secure, and operate the platform. Those providers are used only where necessary to deliver the service.

Requests and documentation

If you need more detailed information about Therkeep data handling, documentation, or contractual arrangements related to data processing, contact us and we can continue the conversation directly.